Introduction to American Business Basics

How to Effectively Work with Americans

This free course has two key components as an introduction to American Business Basics.

About American Business Basics (ABB)

Provides an overview of the CMD Framework (to Command your Career) that will be covered in the other courses on this site. CMD stands for Communication, Meeting Management and Documentation. Each of these topics will be covered in separate CMD courses:

  • Effective Communication
  • Effective Meeting Management
  • Effective Documentation - release planned by mid 2020

US-India Culture Differences

Learn how to adapt your behavior to work more effectively with Americans across four key areas. These will be discussed more fully within the sections of the CMD Framework courses.

  • Time
  • Communication
  • Status
  • Information Sharing

Your Instructor

Careen Foster
Careen Foster

I founded American Business Basics, an online course to help Indian students and professionals boost their careers by learning how to effectively work with Americans.

  • Former Chief Marketing Officer and Head of Client Experience at Fractal Analytics - Indian founders from IIT/IIM serving Fortune 500 companies
  • 35 years executive experience leading product management and marketing teams at American corporations
  • Coached over 50 consultants, product managers, marketeers, and senior leaders on hundreds of content pieces targeting American business executives

Course Curriculum

  Introduction to American Business Basics
Available in days
days after you enroll

CMD Framework represents 3 key behavior areas that could be holding you back from developing rewarding relationships with Americans. Learn practical tips to tune your Communication, Meeting Management and Documentation to align with American expectations that might help you qualify for a client-facing role or gain faster promotions or pay hikes.

Frequently Asked Questions

When does the course start and finish?
The course is a completely self-paced online course - you decide when you start and when you finish. You will have access as long as the course is available through any Internet-enabled device.
How long do I have access to the course?
After enrolling, you have unlimited access to this course for as long as you like - across all your Internet-enabled devices.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Who is this course for?
If you are a consultant, sales or service professional who aspires to work successfully with Americans, and want to build strong relationships with customers, clients and colleagues, you can learn how to navigate culture differences and address unspoken expectations when contacting, meeting, selling, or serving Americans.
What can I expect to learn?
1. CULTURE SENSITIVITY: Learn how to meet expectations and build strong relationships with Americans; 2. COMMUNICATIONS: Understand how to engage with Americans during phone and face to face meetings (see Effective Communication course); 3. MEETING MANAGEMENT: Learn how to request, run and host effective meetings (coming late 2019), and 4: DOCUMENTATION: Determine what and when information should be shared with whom, and in what format (coming early 2020).


Enroll and watch this free course and get alerted when new courses are available. Please share feedback on what you learned and any topics you'd like me to include in future courses.

Thank you and happy learning!

Get started now!