Effective Communication

How to tune your communication to Americans

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This Effective Communication module is part one of the CMD Framework that will cover context, direct vs. indirect style, words and phrases to use and avoid, and information formatting and design. Apply these tips to demonstrate you understand how to effectively work with Americans. Doing so could help you qualify for an American client-facing role and earn faster promotions and pay hikes.

Your Instructor

Careen Foster
Careen Foster

I founded American Business Basics, an online course to help Indian students and professionals boost their careers by learning how to effectively work with Americans.

  • Former Chief Marketing Officer and Head of Client Experience at Fractal Analytics - Indian founders from IIT/IIM serving Fortune 500 companies
  • 35 years executive experience leading product management and marketing teams at American corporations
  • Coached over 50 consultants, product managers, marketeers, and senior leaders on hundreds of content pieces targeting American business executives

Frequently Asked Questions

When does the course start and finish?
The course is a completely self-paced online course - you decide when you start and when you finish. You will have access as long as the course is available through any Internet-enabled device.
How long do I have access to the course?
After enrolling, you have unlimited access to this course for as long as you like - across all your Internet-enabled devices.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Who is this course for?
If you are a consultant, sales or service professional who aspires to work successfully with Americans, and want to build strong relationships with customers, clients and colleagues, you can learn how to navigate culture differences and address unspoken expectations when contacting, meeting, selling, or serving Americans.
What can I expect to learn?
Understand how to effectively engage with Americans in person, over the phone and in writing.


Enroll now to get started tuning your communication for Americans.

Please share feedback on what you learned and any topics you'd like me to include in future courses.

Thank you and happy learning!

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